How fast is delivery?

Orders placed earlier in the day may qualify for same-day delivery in Ottawa. Orders placed later are typically delivered the next day. 

Are the products brand new?

Most of our products are brand new and sourced from Canadian suppliers and liquidation inventory. If an item is open-box or like-new, it will always be clearly mentioned in the listing. 

What payment methods do you accept?

We accept secure online payments including major credit cards and other supported payment methods at checkout. 

Do you deliver anywhere in Ottawa?

Yes, we currently deliver within the Ottawa area. Delivery availability will be confirmed at checkout. 

What if there is an issue with my order?

If there is a problem with your order, contact us and we will work with you to resolve the issue quickly. 

Can I book an in-person visit to your warehouse?

At this time, our warehouse is not open to the public. All orders are placed online and delivered directly to customers within Ottawa. This allows us to keep the process simple and efficient. 

Do you accept cash?

We currently accept secure online payments through our website to keep the ordering process simple and reliable. 

Need further assistance?

If you need help or have a question not covered here, please don't hesitate to reach out. The easiest and best way to get in touch is via email. We'll respond as soon as possible with the information you need. You can also revisit our FAQ page for answers to common questions about orders and delivery.